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Refund Policy

Last updated October 2026

We would rather refund a plan than keep money from someone the library did not help.

14-day window

Request a refund within 14 days of your first charge and we will return it in full, no interrogation.

For recurring renewals, the same 14-day window applies from the renewal date, provided you have not copied more than 20 items since renewal.

How to request

Email hello@56juqingba.com from the address on the account with the word “refund” in the subject. We reply within one business day.

Refunds return to the original payment method through Stripe. Bank processing usually takes 5–10 business days.

Exclusions

Prompt packs are refundable within 14 days if unused. Once a pack has been spent, it cannot be refunded.

Accounts suspended for resale or paywall abuse are not eligible for refunds.

Refund Policy — Motif UI